customer service

Abeg, Don’t Borrow Money From OKash and Co. (My Experience)

“Should I borrow money from Okash?” The answer to this question always feels like a resounding YES especially when you get cash strapped. It felt like a heavy burden lifted up from my shoulder when I saw the ad for … Read More

How To Deal When A Customer Is Hitting On You (personal experience)

As a customer service representative, you are the direct link between the customers and your company. Therefore making you a natural brand ambassador of whatever company you work for. It requires selfless service even under duress. You have to be … Read More

Why Your Business Can Grow 10X With Great Customer Experience + 3 Top Industries With The Worst Customer Service In Nigeria

If you sell things online or offline, you need to get to the end of this article. The average person has a very low expectation of service delivery. So when you provide excellent customer service In Nigeria, you naturally win … Read More